Curious as to what the dealer is going/can do?So sorry to hear that you are experiencing this. I live in NYC and have almost 30,000 miles on my 2019. I average 26 - 27 on pure highway drives, and 22 - 24 in mixed (suburban type) driving. Since your 2020 has the same engine and equipment (I am driving a Touring edition), I would highly recommend you bring this up when you visit your dealer next. Good Luck!