I don’t know a lot about cars but I can tell you one thing that irritates me about my 2019 Ascent. Today when I wanted to call my husband Joe, I pressed the appropriate button and said, “Call Joe”. After many attempts of me saying “call Joe” and the system saying he is not a contact I gave up. After a few minutes, I again pressed the button and said, “Call Joe.” The system then says, “calling Michael”. It didn’t even check to see if that was the right contact it just called Michael. I haven’t talked to Michael in 10 years. It was uncomfortable. Last week, I said “Call Melissa”. It quickly said “calling Shelley”. Next try, “Calling Diana.” If it didn’t piss me off so much, it might be funny. It’s like a comedy skit. I also have to say the back hatch never works right, but it doesn’t frustrate me as much as the phone. Does anyone else have this issue?