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[Urgent] Issue with Credit Union Financing - Please Advise

3K views 12 replies 8 participants last post by  Carl Abrams 
#1 ·
Finally my Ascent came. Along with excitement it brought some issues.

I already got a financing pre-approved from my credit union. Although rate is not superb, I trust them to be transparent. I will be making 30-40% down payment directly to the dealer. Dealer suggested a personal check for down payment. Credit union requires a purchase agreement to issue check for the financing part and can even overnight it.

I spoke to dealer today. He said I can't pick-up the car unless the two checks clear.

Alternatively he suggested going through Credit Union Direct Lending, which may tap into my credit union. I heard interest rate may be a percent higher. It will also mean a new credit pull which seems unnecessary.

Yet another option suggested by dealer is, if my CU isn't linked to CU DL, then he can do "either or" (or some such thing) wherein I can take the car, but sign-up something to the effect that if I don't give them money or checks clear in a week, automatically Subaru's financing will be used to give me a loan. This seems a little risky and it appears it will be a credit pull (right?). I am worried if it will be some form of yo-yo financing!

Also, I am not sure if I want to purchase and then leave the car with the dealer while waiting for the checks to clear. I am traveling next week so it will be at least a 5 day delay. Scratches, test drives what not. What recourse will I have then.

What is the normal process when one finances from an external lender? How one pays and when one takes the car?
What would be the best way to handle this situation?
Please advise.
 
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#2 ·
IMHO,
There will be no pre-payment penalty on whatever the dealer wants you to do to take the car that day (double check to be certain). You can do whatever loan they want to do at 100% financing, then a month later or less re-finance with your credit union and do your downpayment there.

Alternatively you can wait for the check to clear as of now and make sure to mention you will not take the car if it has another mile on it when you come back since they are forcing you to wait. Take a picture of the odometer and wait another few days.
 
#3 ·
The two last cars I bought under my name using external lender, I did not discuss the accurate payment specifics to the dealer. I told the dealer's finance manager two specific paths, but did not specify the priority. I allowed them to run my credit to offer me the finance deal based on two criteria: 1) zero down payment; and 2) #down payment. From my experience, you have more advantage of narrowing your conversation (i.e. be specific of conveying the truths) to your external lender than the dealer's lender. The key point, from my experience, is to allow down payment to be handled between you and your external lender.

I wrote about this same key issue on another thread and it wasn't my responsibility to defend the truth, because someone challenged what I accomplished, not that people care anyways. For what it's worth, go back to your CU or external lender and tell them to pick up the purchase order and pay for it (if applicable); then you can make the down payment to your CU.

If you're still puzzled on the concept of the financial process, just let me know so I can explain in a different way.
 
#6 ·
Thanks everyone for the inputs.

I am having a harrowing experience. The external lender (a CU) has loan pre-approved and is willing to write a check as soon as they get a purchase agreement.
The dealer isn't willing to send me a purchase agreement (although I offered if they do that I can bring both checks tomorrow). On top of that the dealer says that I'll have to go through CU DL if I want my credit union to finance, which is like a new loan. They just can't accept a check from them directly as it violates some CU DL rule - a claim that my CU lending department refuted. This seems weird, as for the dealership it should be like an all cash deal - they get two checks for the full amount and its a quick sale. What do they care what arrangement I have with my CU? I said if I do all cash from my account, which I can do and offered to do, would he still have trouble accepting? The extremely rude 'general manager' basically said either it is his way or he doesn't want to sell the car.

For me now it is less of question of which car, what price or which credit union, but more of right vs wrong. With a heavy heart, 2 months long wait and a terrible taste dealing with a dealership - I may have to walk away from the deal. :crying:
I'll know tomorrow. If that happens, I may try another Subaru dealer or Toyota/Honda/Volkswagen get my money. I'll of course feel terrible I wasted so much time chasing Ascent.
 
#4 ·
If the dealership gives you an options contract, they are most likely to run your credit before they do that and virtually sell you the vehicle at the Subaru - Chase 3.49+ rate. You get 7 days typically to get your CU to send the check to the dealership. In which case the dealership financing does not take effect and your CU loan takes effect. Their goal (shady) is to sell, so they will likely not give you the keys until they do this. Yes credit runs twice. But bureaus don't ding more if the purpose is same in the inquiry for 30 days. But yes, they will be hard inquiries.

Regarding dents and scratches, yes I went through anxiety for two days, all turned out fine in the end. Good luck..
 
#5 ·
My Ascent experience was exactly what srikanth777 stated. My Ascent came about 2 weeks earlier and I didn't have an Auto loan secured.
I told my dealership, that I was shopping around for Auto Loans because I already knew my local credit unions were lower then Subaru's rate.
They ran my credit and said I was approved and gave me Option contract.
I was then able to drive off with the Ascent and had 7 Days to get my own financing.
If I couldn't secure my own loan then they would use Subaru's financing.
 
#8 · (Edited)
Thanks Pilot for the tip.

Well not once did they mention that the issue is personal vs bank check. I even offered I can wait for the checks to clear before taking the car home, if that's what they want. And if they want bank check, I can certainly make that happen too - but no one mentioned as that being the issue so far.

Issue here is I have a pre-approved loan in place from a CU, let's say X, who just want a purchase agreement listing car details and price and can give the check (which I presume would be a bank check). X happens to be part of CU DL. The dealership isn't happy with the fact that I already secured the loan with X externally - they want to run credit again and make me go via CU DL again get financing from X, which is ridiculous from my point. When I offered an all cash option, without any financing from X, they didn't agree to that either.
I'd think the motive is commission, and as you suggested, they want to force me to finance through them. And it is this forcing part that I am not liking. Doesn't give me confidence in people I am dealing with. If they had asked nicely I probably would have acquiesced.
I understand that they are there to make money, but through these little games? WTF!

Do you think informing/involving SOA can help?
 
#13 ·
Issue here is I have a pre-approved loan in place from a CU, let's say X, who just want a purchase agreement listing car details and price and can give the check (which I presume would be a bank check). X happens to be part of CU DL. The dealership isn't happy with the fact that I already secured the loan with X externally - they want to run credit again and make me go via CU DL again get financing from X, which is ridiculous from my point. When I offered an all cash option, without any financing from X, they didn't agree to that either.

Do you think informing/involving SOA can help?
I'm not sure what's going on there, other than selling after market warranties and such. It's obvious the finance department wants the opportunity to sell you something, even if you don't agree to it. But typically all you have to do is listen and then say 'no'. You don't buy the car until you sign on the dotted line back there.

Thing is, for us, we use CUDL as well. I frequently have customers come in who are pre-approved through their own credit union and because of our buying power, we're able to get them a better interest rate going through that same credit union. You're going to them asking to borrow $40K once every 6 years. We're typically sending them $500,000 worth of loans every single week. Who's going to get the better rate?

I'm in a rather unique market, I suspect. Probably half (or more) of my customers are financially able to come in and stroke a check for anything on my lot they want. The only time I really run into a problem - and that's as a salesman, not you as the customer - is when the customer walks in with a cashiers check already filled out. I'll also note that even if you walk in and stroke a check with my business office ... that's why we have a spot delivery form. You drive it off my lot, you're an owner. If the check doesn't clear for some reason, we'll work with you to get it financed or repossess your car. I don't think any dealership in our area, especially if you're already pre-approved, makes anyone wait for a check to clear before you get to take the car home. (Especially not with tele-check approval!)
 
#12 ·
For my STI, XT, Ascent, and new Forester the dealer showed me in the system as a cash deal. I had loans secured from the credit union I was using and brought that paperwork with me. My credit union has a ‘blank check’ option where I can bring a check and write it, or they can cut a check off the bill of sale. I always just drove the paperwork right to the credit union and then brought the check back in a few days. Hopefully they allow you to do the same.
 
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