I took delivery on my Ascent this past Tuesday. The finance manager at the dealer I used went over paperwork with me...discussed the exterior/interior treatment package and mentioned maintenance packages. I specifically told him I did NOT want a maintenance package. He didn't even discuss extended warranties with me (which I thought was weird, but I had already spent so much time at the dealership I was just glad to be done with that part of things).
I signed all the paperwork and got home and then looked it all over to make sure I understood it all. There was a $3200 "diamond plus" extended warranty added to my loan that the finance manager never discussed, never even mentioned to me, and just added it on to the final financing paperwork. I was livid when I read it. I contacted my salesperson the next day and he said as long as I came into the dealership within 30 days and talked to the finance manager I could cancel the warranty.
This is my first Subaru, and in fact I haven't ever bought a brand new car, but is this kind of deceit typical? Is it because I'm a female and they figured I wouldn't know any better? I guess I should have gone over all the paperwork with a fine toothed comb...there is NO separate form in there, signed or otherwise, about this extended warranty that shows up on the loan signature page. It puts a really bad taste in my mouth about the whole experience.
ETA: This "diamond plus" warranty isn't even a Subaru warranty! It's from some random warranty company!
I signed all the paperwork and got home and then looked it all over to make sure I understood it all. There was a $3200 "diamond plus" extended warranty added to my loan that the finance manager never discussed, never even mentioned to me, and just added it on to the final financing paperwork. I was livid when I read it. I contacted my salesperson the next day and he said as long as I came into the dealership within 30 days and talked to the finance manager I could cancel the warranty.
This is my first Subaru, and in fact I haven't ever bought a brand new car, but is this kind of deceit typical? Is it because I'm a female and they figured I wouldn't know any better? I guess I should have gone over all the paperwork with a fine toothed comb...there is NO separate form in there, signed or otherwise, about this extended warranty that shows up on the loan signature page. It puts a really bad taste in my mouth about the whole experience.
ETA: This "diamond plus" warranty isn't even a Subaru warranty! It's from some random warranty company!