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Recently had this issue fixed after bringing it to dealers attention for a second time. Dealer replaced rack assembly after I took the service tech on a dirt road that I knew would make the noise. Having a TBS for it helped.

Thank you netcatz99 for posting this TBS confirming the problem.
Has the noise come back? My crosstrek was solved for about 6 weeks and its back in full noise again. Its the same rack across all models...
 
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