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My 2019 Ascent has been generally ok.
Aside from the radio losing its presets (mostly in T-storms)
And losing power after the rear hatch was up too long.

(It turns out there is a preset
the dealer can change for that so it doesn't constantly
send out a signal to talk to the key,
which means it can be left up without using battery.
But you have to ASK for it!)

Once early on in 2019, the entire thing stopped cold at a light, but never happened again.

The transmission did, however, always clunk into gear,
so I had to give it a moment before giving it gas to actually move it.
The transmission was given the "fix" whatever that was, last fall, 2019.
Helped for a bit.

Then it started making noises.
I have been going to two different dealers in NY: one in Rockland County where I bought the Ascent;
and one in Westchester, which had also serviced our old Volvos for over 30 years.
Dealer was purchased by another firm in the last two years, and they have been fine.

I used to have 8 tires -- 4 snows -- and swap them out every November and April and get the Volvo aligned.

I never bought snows for the Ascent. so the tires weren't swapped;
I thought they were rotated, but I am not sure.

The Westchester dealer did the NYS inspection in November,
They said a tire would need replacing "soon."
In February, I noticed one of the tires was more than bald on the inside,
but couldn't really see and didn't realize how bad it was.

We went to North Carolina for the Covid-19 quarantine,
and I have been driving under 50 mph on local roads for the last few weeks.
The other night, I got into the Ascent and the windshield was cracked from left to right.
(Something nicked the black part on the far outside from what I could tell)

I called Randy Marion Subaru in Moorseville, NC which had helped me in the past
(when the rear hatch killed the battery).
They came and got the vehicle.
I told them it was also making noises,
and needed the 30,000 mile service
and needed a wheel alignment.
The next day,
they told me it needed four new tires -- all were bald
and I was really lucky the bald one on the inside hadn't blown out on me.
I also needed a new transmission and that was about to die, also.

Normally, I would freak out, because I use the car all the time
but since we have another older Subaru Outback
and we are staying inside for the most part
this was a great time to get the vehicle serviced.

I got four, and better, Michelin tires, (I paid)
the new windshield and EyeSight calibrated (insurance for glass from NYS);
New transmission (warranty) which BTW doesn't clunk,
And the 30,000 m service (I paid but had nice $110 wild card coupon)
Fingers crossed!

DEAR SUBARU:
PLEASE GET USA SERVICE ONLINE SO ONE DEALER KNOWS WHAT THE OTHERS DID;
AND EXTEND THE WARRANTY WHEN SOMETHING MAJOR IS REPLACED LIKE THE TRANSMISSION!

Happy Passover and Easter
STAY INSIDE
 

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(It turns out there is a preset
the dealer can change for that so it doesn't constantly
send out a signal to talk to the key,
which means it can be left up without using battery.
But you have to ASK for it!)
Well, that’s help for the key fob but how much drain is coming from the dash screen being on when the rear hatch is open. We’ve read about work arounds for this that other owners have done.
 
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