Both Firefox and Chrome browser did not want to let me use their website. I was trying to use Cassens Transport Company if that is who you were referring too. All kinds of red flags went up.
Actually, if this is the correct company, it's listed as being in Smyrna, TN - about 15 miles from me.
You can call your sales consultant, he will have access to Subarunet which has a "pipeline/order status" link where they can give you an ETA from Subaru if the VON has been scheduled. Typically about 21-28 days out from the ETA is when it'll pop up, your sales consultant should/might also know about how long it takes after the car is released until arrival (For example: for us its 2-3 days on average to get from Indiana to us, so ETA is typically later than actual arrival)
Edit: I'd also like everyone to note that we have a few different transport companies that bring in new units, so it could be a shot in the dark trying to go with any particular transport company.
Cassens may actually deliver in TN, I saw a carrier loaded with Outbacks about an hour outside of Nashville on a recent road trip headed from Chicago down to the gulf coast