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Sorry for posting to an old thread, but I have a couple questions:

1) What's the best way to report to SOA? Email them from the mySubaru page?
2) Once there's a software update available, how do owners get it?

Yes, I'm a first-time Subaru owner - took delivery of my Ascent last week...

1. Try this link - . I normally use "Email Us" on the right hand side.

2. On the harmon deck, scroll through the settings and you should be able to find a section for updates.
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