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My honeymoon with my newly purchased (6 days ago) Subaru Ascent came to a screeching halt when everything on my dash was in warning mode.
Nothing was working from my power steering to my braking system . . . multiple lights were aglow and warning me to contact my dealer for service.
Called Subaru emergency road side service and someone was out within the hour to tow my car to the closest dearer.
Not the dealer who I had just given a car load of cash $$$$$$ to pay for my 2019 Subaru Ascent.
Service department called me the following morning and my car could not be repaired and the part had to be ordered. Rodents had gotten into the engine and had eaten some critical wiring.The car was picked up on Thursday and would not be ready until Tuesday! Yes, they gave me a loaner car but NO this repair was not covered by any warranty or service contract and would cost me over $200 for repairs! (Remember I have had this car less than a week!) Also discovered that the dealer I bought the car from, Fitzgerald Subaru, Clearwater, Florida had NOT done any of the recall work while the car had been sitting on their lot waiting for this victim to buy it!
Meanwhile the service department at a neighboring Subaru dealership (Bert Smith in St. Petersburg, FL) was very accommodating and showed me the photos of the rodent eaten housing and totally missing wires :-( they were also very happy to complete the needed recall work.
Just wondering if any other owners have had their wires eaten by rodents, or is this just another wonderful aspect of living in Florida?
Nothing was working from my power steering to my braking system . . . multiple lights were aglow and warning me to contact my dealer for service.
Called Subaru emergency road side service and someone was out within the hour to tow my car to the closest dearer.
Not the dealer who I had just given a car load of cash $$$$$$ to pay for my 2019 Subaru Ascent.
Service department called me the following morning and my car could not be repaired and the part had to be ordered. Rodents had gotten into the engine and had eaten some critical wiring.The car was picked up on Thursday and would not be ready until Tuesday! Yes, they gave me a loaner car but NO this repair was not covered by any warranty or service contract and would cost me over $200 for repairs! (Remember I have had this car less than a week!) Also discovered that the dealer I bought the car from, Fitzgerald Subaru, Clearwater, Florida had NOT done any of the recall work while the car had been sitting on their lot waiting for this victim to buy it!
Meanwhile the service department at a neighboring Subaru dealership (Bert Smith in St. Petersburg, FL) was very accommodating and showed me the photos of the rodent eaten housing and totally missing wires :-( they were also very happy to complete the needed recall work.
Just wondering if any other owners have had their wires eaten by rodents, or is this just another wonderful aspect of living in Florida?