I took my 2022 Ascent in for a routine oil change and was told there was oil on the underside of the car so they needed to investigate to see if there was a leak. Oil level was fine, no oil leaks on garage floor, only 6000 miles on the car. They showed me a video of the actual leak and said it was due to upper and lower oil pan leaks so they would have to order parts and pull the engine to replace the upper and lower oil pans. In addition, they said the car might need parts for the turbo but they couldn't be sure until they started the repair and parts for the turbo are on backorder until April. In the meantime my new car is out of commission sitting in the dealer's lot and I don't have a car. No one can tell me what could have caused the oil pans to leak? I am concerned about the repairs and pulling the engine on such a new car - will it ever be "right" again or should I just try to get rid of it when the repairs are done? I noticed several older postings in the forum on oil pan leaks in the Ascents - I have to wonder what's going on with Ascent engines so should I rethink getting another one? And, what is Subaru's responsibility in not being able to fix the car for 2-3 months due to backordered parts? I've owned 7 Subarus over the years but this has shaken my trust in the brand. Appreciate any feedback to my questions.
Removing engine for upper and lower oil pan leak
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Ask them for a loaner.
Thanks for responding. I did ask for a loaner and they gave me a Crosstrek but its in rough shape. It stalls if I sit at a light or stop sign with my foot on the brakes so I have to shift it into park whenever I stop. I have a call in to see what they can do but no response yet.
Does it stall or does it have the auto-shut-off like the Outback. What year is the Crosstrek?
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😂 my wife said the same thing when she got a loaner with the feature. She said the darn thing stalled every time she stopped.
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My wife said the same thing, she wished someone had said something. My daily driver is a Crosstrek. The family truckster is the Ascent. The Crosstrek is great on gas but low on power and space. Enjoy fitting the sticks in the car.
I wouldn't worry about the repair. My oil level sensor was leaking, which only showed on the garage floor when the car sat for a week or more. The lower oil pan had to be removed along with intake manifold and turbo. Everything turned out okay. Meanwhile, I would say now is the time to take that ultimate road trip across the country.
I had a similar repair done on my Outback a few months ago and everything has been fine since then. There was one loose exhaust bolt after the repair but the dealer fixed that and off I went.
I would request an Ascent loaner from your dealer. Or at least an Outback.
I would request an Ascent loaner from your dealer. Or at least an Outback.
Yes. Consider the piece more of a "spacer" between the block and the oil pan.
Thanks for responding. our story is exactly what concerns me. Did you need to have your engine pulled for the repair? How did you discover that it was leaking again? It sounds like you had to go through another repair - did it last this time? I have an extended warranty but I don't want to waste time trying to get through multiple service visits if it keeps needing repairs.
Thanks for responding. Did they have to pull your engine to do the repair? Did it last or did it start leaking again?
Yeah they pulled the engine. It hasn't started leaking again, but it's been less than 6k miles. I plan to give it a through visual check at my next oil change.
Thanks for the update, I hope the repair holds...No news on my repair, they're still waiting for parts
Have you looked at the Lemon Laws in your state? I could be wrong, but if your Ascent is out of commission for 2-3 months, you may qualify. I'm not sure if supply chain issues affect that, but it may be worth looking into.
Boy, can I relate to that story. The same thing happened to me when I took a new 2013 Grand Cherokee for a test drive. The dealer handed me the fob & said take it for a ride. And every time I came to a stop the engine shut down. I'm like, what the heck is wrong with this vehicle! When I returned, I told the salesman & he apologized for not mentioning the Start/Stop now on the Grand Cherokees & just laughed. Needless to say, it was the first time I had heard about that feature.
And thank God it could be easily disabled by the push of a button because I hated it. And yes, I bought the GC.
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