[Jocelyn]

Hi!
2021 Ascent Ltd.
When I click on the "open door" on the key fob it only opens part way. Just started a couple of days ago. Any idea why? There's nothing in the way.

 

[rockthebeef]

It sounds like the rear gate memory feature was engaged by accident. This is handy when you want to program the door to open to a certain extent, but it's also easy to press it unknowingly.

The button is in the panel of buttons in front of the driver's knee. See if the hatch memory button is pushed in...

 

[Jocelyn]

It sounds like the rear gate memory feature was engaged by accident. This is handy when you want to program the door to open to a certain extent, but it's also easy to press it unknowingly.

The button is in the panel of buttons in front of the driver's knee. See if the hatch memory button is pushed in...

I'll go out and check right now!! stay tuned for my results...

 

[Jocelyn]

I'll go out and check right now!! stay tuned for my results...
It worked!!! Thanks a million!!!

 

[rockthebeef]

It worked!!! Thanks a million!!!

Glad to help.