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Discussion Starter #1
I recently just had my 2020 Ascent serviced at the dealership for the first time and received the computer update ( recall notice) too. Consequently, my Escort 360c Max stopped working immediately after the service. Is the a fluke, or did the update sent a power surge shorting out the detector (the power cord is fine)? Anyone have ideas??
Thank you for any suggestions.
 

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What are the symptoms? I assume you mean it won't power on.

It's highly unlikely that anything that the dealer did could cause a unit failure unless they somehow disrupted power going to the detector, in which case the unit would not power on.

Did you check the fuse both inside the power cord and also the fuse powering the 12V adapter it's plugged into? If the cord is hardwired, check both the 12 V positive and ground connections.
 

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Discussion Starter #3
The outlet has power because other devices work through the outlet. The power cord works because I used it in my other vehicle. It seems the detector shorted out. It only blinks with power once when you initially plug in the power cord into it. All this occurred right after the vehicle was service. Any ideas, or was this just a fluke.
 

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The outlet has power because other devices work through the outlet. The power cord works because I used it in my other vehicle. It seems the detector shorted out. It only blinks with power once when you initially plug in the power cord into it. All this occurred right after the vehicle was service. Any ideas, or was this just a fluke.
If the detector shorted out, it would have probably blown the fuse. It might just have burnt out or experienced some sort of internal failure.

It's most likely a fluke that it happened right after a service. I can't think of anything that a dealer would or could do that could accidentally damage a radar detector. Any overcurrent scenario would need to have originated within the detector itself and would have blown the fuse, any overvoltage scenario could damage the Ascent's electronics, so no dealer would ever intentionally do that. Seems like just a coincidence.

Check the power cable again. It might be intermittent. If you own a voltmeter ensure power is being delivered to the detector and that it reads a steady 12VDC - 14VDC. Try another cable if you have one.
 

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I'm thinking it's a fluke/coincidence, but if you can't be sure whether not the fuse did indeed blow - and was then replaced before you got the vehicle back in your possession - then there's honestly no way to be sure.
 

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Discussion Starter #7
I've tried another cord and still no activity. But I used my other detector and everything works fine (outlet and the power cable). Anyways, the detector is dead. Luckily I think it's still covered under the manufacturer's extended warranty:)
Thank you everyone for the advice though. If anyone else experiences this problem, I would like to know. Next time I'll unplug all the devices just to be on the safe side.
Thank you again
 

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How's the 360 when it comes to heat?

Years ago, some of the then-newer Escorts had heat issues (both from the unit itself as well as in terms of cabin heat)......

Do you normally park your vehicle in an underground or otherwise temperature-controlled lot, or is this your first summer with the detector? If the former, perhaps the dealership left the vehicle out in their open lot?

It's a long-shot - but it wouldn't be unheard-of. I left the countermeasures hobby/community in 2010-ish [Laser Jammer Install?], I'm a serial-hobbyist :), and I've only tracked the newer products since then in a more casual manner, so the best I could do here is just take some pot-shots.

Warranty service would be the way to go. Best of luck! Check back and let us know what you find, OK?
 
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