This is exactly what the recall fixed for me.One of my gripes is more CVT related and how the ECU/TCU work in conjunction. In every other (auto transmission) car I've owned, when you go up an incline, the transmission stays in OD gear for as long as possible and then only downshifts when necessary. In the Ascent, if you fart out the window while cruising at speed, it automatically increases RPM (whether its the torque converter "unlocking" or the CVT changing ratios) which put more strain on the transmission. Rule of thumb always has been that you don't want the transmission "hunting" between gears because it accelerates wear, but that seems to be the way this CVT works. I'd much rather have the CVT remain in its "OD gear" and let the engine do the work. I can be cruising on the highway, CC on at 70 MPH and the RPM will jump to 2500 just because I'm going past an interchange with MINOR elevation change. By contrast my EcoBoost F-150 in this same situation would remain in 6th gear and the ECU would add boost (torque) to pull itself up the incline.
If it "is what is is" then so be it...but if there is any way for SOA to fix this or if the COBB tuning fixes this...then sign me up...drives me nuts!
They might have looked up the wrong one. Here is the recall, issued Nov 2019I called my dealer who said the recall was issued in August 2019 and only applies to 2019 models. I have a 2020 built in Dec 2019. The dealer said it should have been taken care of at the factory and they would not do the recall. My CVT seems jumpy at times with sudden downshifts, or getting bogged down with upshifts when accelerating from a stop. The dealer would most likely say it's normal operation?