Joined
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67 Posts
Hi All,
I am having the water issue in my Ascent as well. Purchased the car end of October 2019 and had to replace the windshield after a month due to a rock hit from a truck on a highway. Went to the dealer near my place (purchased in another dealership 50 miles away) and got the windshield replaced with car being left for 2 days in the dealership. Thought the dealer had done a good job. It rained every now and then past couple of weeks with some snow as well. Car parked at street level no slopes. Since last week started hearing water slushing near the doors/dashboard and did not pay attention really. However did notice that due to freezing weather there was very high frost/condensation on the inside on windshield, side windows as well. Had to defrost windshield for about 5-10 minutes to get it cleared. Today there was a heavy downpour and the water slushing became very loud on the way back from work in the evening. I checked the floor mats and found water soaked underneath the driver seat and spreading behind to the second row with wet floors. No water on the passenger sides both front and back. I am worried whether this was caused by faulty repair on the left side of the windshield by dealer. The rain stopped now. Will take it to the dealer first thing tomorrow morning. Not sure whether they going to accept their negligence or blame something else. Should i call my insurance and notify this before going to the dealer? Would appreciate very much for suggestions.
Very much disappointed with Subaru seeing the discussion in another forum. Got Ascent after selling a 9 year old car with no major problems but end up having this issue with a new one.
I am having the water issue in my Ascent as well. Purchased the car end of October 2019 and had to replace the windshield after a month due to a rock hit from a truck on a highway. Went to the dealer near my place (purchased in another dealership 50 miles away) and got the windshield replaced with car being left for 2 days in the dealership. Thought the dealer had done a good job. It rained every now and then past couple of weeks with some snow as well. Car parked at street level no slopes. Since last week started hearing water slushing near the doors/dashboard and did not pay attention really. However did notice that due to freezing weather there was very high frost/condensation on the inside on windshield, side windows as well. Had to defrost windshield for about 5-10 minutes to get it cleared. Today there was a heavy downpour and the water slushing became very loud on the way back from work in the evening. I checked the floor mats and found water soaked underneath the driver seat and spreading behind to the second row with wet floors. No water on the passenger sides both front and back. I am worried whether this was caused by faulty repair on the left side of the windshield by dealer. The rain stopped now. Will take it to the dealer first thing tomorrow morning. Not sure whether they going to accept their negligence or blame something else. Should i call my insurance and notify this before going to the dealer? Would appreciate very much for suggestions.
Very much disappointed with Subaru seeing the discussion in another forum. Got Ascent after selling a 9 year old car with no major problems but end up having this issue with a new one.