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Hey all, so, I reached out to SoA again, and they say they most definitely fully intend for 0W-20 to be used in the Ascent, except for occasions where it's not available to top off low oil, in which case 5W-30 can be used and swapped out at the next oil change.
To SoA:
So, do what you wish... but be aware that four times so far, via multiple channels, I've gotten responses indicating the above in one form or another.
To SoA:
From SoA:(Hi, SoA) We're hearing all of the following, and I am hoping you can definitively clarify this so I can share it in the Subaru Ascent groups I help run:
We are hearing all sorts of things, including:
- Not using 0W-20 (eg: using 5W-30) will cause the denial of various engine related warranty claims.
- Not using 5W-30 will cause engine oil consumption and degraded engine parts.
- All Subaru turbos MUST run 5W-30, regardless of what the manual says.
- Subaru really wants 5W-30 in the car, but only put 0W-20 in it for emissions purposes.
No matter how many times I ask them, no matter how many ways, no matter through which point of contact, the answer is the same - "we meant it, use 0W-20 unless you absolutely don't have it and need to add oil, in which case use 5W-30 temporarily" and the implication that "it's possible" that some types of failure may be deemed related and thus cause uncovered warranty claims, but that will be determined on a case by case basis.Subaru of America Inc. understands there is a lot of information that is online regarding peoples opinions and or experiences.
We recommend reviewing the information provided in the Owner's manual on page 483 regarding the types of oil that are to be used in the 2019 Ascent.
5W-30 can be used if 0W-20 synthetic is not available on a temporary basis and should be switched back to 0W-20 at the next oil change. There are several characteristics that can cause a failure to not be covered under warranty and they are addressed on a case by case basis.
Should you require any additional assistance, please feel free to contact us at 800-782-2783.
So, do what you wish... but be aware that four times so far, via multiple channels, I've gotten responses indicating the above in one form or another.