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Having noticed somewhere on line that a Boston-based media outlet reported a Subaru recall related to disintegrating PCV valves, I used my Subaru STARLINK interface to see if recalls were available for my vehicle. Nothing whatever showed up.
When I entered my VIN on the SOA site, it showed 3 “incomplete” recalls. My email is registered with SOA, i prepaid for 7 years of STARLINK service and I have a GOLD extended warranty up to 100,000 miles. For a $50,000 car, I have to say this is a piss-poor way to manage customer relations if the consumer has to jump through hoops to address recalls. Similar experiences with Ford and Mercedes were managed far better than this. Admittedly, I have experienced none of the symptoms in the recall. But starting on a 2500 mile trip in 4 days doesn’t leave me with loads of confidence; just not feeling the “Love”.
 

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2019 Ascent Touring (CWP)
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All three of the recalls you mention were just announced only a few days to a week or so ago. Notifications go by snail mail because of the rules the manufacturers work under for anything concerning safety. They don't show "in" the MySubaru app until the official mailings go out...it says that right in the app. But the web link to ascertain via VIN if anything is applicable to a given vehicle has been well socialised and as you note, works.

Also note that the parts for the PVC recall do not yet seem to be available, so that work cannot be done until parts are in the pipeline. That's also quite normal for vehicle recalls in the industry.
 

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Have a scheduled visit tomorrow with my dealership,let’s see if they bring it up or will they play dumb.It’s going to be interesting since I have a 2 week trip for the holidays coming up and would rather be in my own vehicle rather than loaner.Along with my other concerns I have all of this would have to wait til I get back after the new year.
 

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All three of the recalls you mention were just announced only a few days to a week or so ago. Notifications go by snail mail because of the rules the manufacturers work under for anything concerning safety. They don't show "in" the MySubaru app until the official mailings go out...it says that right in the app. But the web link to ascertain via VIN if anything is applicable to a given vehicle has been well socialised and as you note, works.

Also note that the parts for the PVC recall do not yet seem to be available, so that work cannot be done until parts are in the pipeline. That's also quite normal for vehicle recalls in the industry.
This. The federal govt requires mail notification be sent before electronic notice can be sent.
 

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Yeah. I have CVT and ECU in the database, got an email notice on the CVT slip recall from CARFAX, no letters from Subaru yet, and they're not in the MySubaru App or site yet. The dealer has no problem doing them as long as they're in the database for the VIN in question.

IDK about these, but in some instances large scale recalls are phased so as to not overwhelm the system, as was done with the airbag recall.
 

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Yep, Nope. Call your dealer and tell them you want to bring it in for the CVT slip recall and ECU programming (and PCV if appropriate). They'll immediately see them associated with your vin in their system. Parts availability may be an issue if you fail the CVT testing or for PCV recall.
 

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Have a scheduled visit tomorrow with my dealership,let’s see if they bring it up or will they play dumb.It’s going to be interesting since I have a 2 week trip for the holidays coming up and would rather be in my own vehicle rather than loaner.Along with my other concerns I have all of this would have to wait til I get back after the new year.
They should bring it up. When I went in for the TCU update recall, they already had the ECU recall on the paperwork for me and it was only out for a day.
 

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At the dealership now,they will be performing the updates.I asked about the PVC issue and was told that it didn’t apply to my Ascent.
Many of them are steel already, and with only 18,193 Ascents (out of over 100,000) affected, not many Ascent owners are affected by this recall.
 

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Thanks for info on the PCV issue.The service rep told me that most of the recalls are for the ‘20’s.
On another note the dealership is replacing the fender well covers,they’re weren’t in stock so they’re ordered them for me.
Now for the updates performed,the CVT feels somewhat smoother but not much of a difference in my opinion.I never experienced any problems with the CVT so it all could just be me since a Tech sprinkled his pixie dust on it.
 

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Your service advisor is smoking. Most of the recalls are for the ’19s.
2 of the 3 don’t apply to my August ‘19 build.
 

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maybe that's because NHTSA's website only lists the recalls that directly affect safety (ie, the CVT, PCV, and driveshaft disconnect issues).
 

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I doubled checked with the Subaru Recall Center website ,entered the VIN#.The CVT Chain Slip & ECU Updates were the only recalls affecting my Ascent .
I did do a test drive with the tech and asked him as well,he stated that he wasn’t aware of the PCV issue not at least with the Ascent.
As for the service writer not being aware of the PCV issue she’s just looking at a screen and reading what’s on it,if that recall wasn’t available to her then there was no need to pursue the matter.
4 hrs at the dealership and I was done with it.They definitely were slammed,ppl dropping off picking up,loaners going in and out and folks were still coming in at around 4pm.
 

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My Ascent does not fall in the build dates described in the PCV recall,the reason why the service writer didn’t see it listed.Oh well dodged that bullet.
 

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I have a '20 with a 9/19 build date. When I put my VIN in the Subaru site I get an open recall for ECM reprogramming.
maybe that's because NHTSA's website only lists the recalls that directly affect safety (ie, the CVT, PCV, and driveshaft disconnect issues).
ECM update is a Service Campaign, the other two are recalls.
 
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