I ordered a Touring on May 26th. I was told to expect a September/October delivery date. They told me that the special order Touring models would come later. I phoned the dealership yesterday... no Vin yet. Dying on the vine here.
Ordered in April and just got my vin last week for a "July" delivery, which got pushed back to Aug
I also ordered in April. Looks like we may be on the same Train/Truck I also received my VIN (July 23rd) with a July 31st delivery date. Immediately ran down to the dealership the next day (Tuesday) to work out the trade in on my Subaru. I asked him to check the system again while I was there - and overnight it was moved to August 10th I'm going to check tomorrow and see if anything has changed again. They (the dealership) showed 1 Ascend a day coming in every day for 5 days (5 cars, 5 trucks - over 5 days). I'm in the Nashville area and you are in Knoxville??
I think its difficult for them to find with only your name and the dealer name. Its very rare to have 2 or more customers having the same name and ordered at the same dealer, but I would ask your dealer for the VON number. If you ordered it should be on your buyers order sheet.If I never got an order number from my dealer, Can I call and have SOA pull it up with my name, number etc..