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Discussion Starter · #1 ·
Hi, folks! Today I twice had issues with the lift gate on the Ascent not opening completely, once when I used the key fob, and once when I used the button on the dashboard. It opens partially and then stops, and when I finish opening it the rest of the way manually, it beeps several times and I have to apply more force to move it than I would think is typical. It closes using the automatic features without a problem. This is a new issue; up until today, I've had no problem.

Thoughts?

I searched the forum to see if this has been addressed anywhere yet, but I wasn't able to find any reference to a similar issue. If it's been discussed elsewhere, could you please link me up?

Thanks so much!

g
 

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Hi! I might be able to help, I had a similar problem. For us, it turns out that at some point, while opening it from the button to the left of the steering wheel, I or my partner hit the tailgate memory button while it was opening, making it hold at halfway every time we wanted to open it afterwards. After a couple frustrating days, I realized what may have happened. I opened it all the way manually, held that button on the dash, and the problem was resolved! Hope this helps!
 

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Reinitialize the Rear Gate

Starting around page 151 in the owner's manual it talks for several pages about the rear gate. To be honest it's somewhat lengthy, but there is a paragraph in that section that describes how to reinitialize the rear gate, which is a simple procedure and is one it sounds like you need to perform.
 

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Discussion Starter · #4 ·
Hi! I might be able to help, I had a similar problem. For us, it turns out that at some point, while opening it from the button to the left of the steering wheel, I or my partner hit the tailgate memory button while it was opening, making it hold at halfway every time we wanted to open it afterwards. After a couple frustrating days, I realized what may have happened. I opened it all the way manually, held that button on the dash, and the problem was resolved! Hope this helps!
YES! Thank you! This was in fact the problem! Haha! I was really hoping and strongly suspected that it was some kind of user error, and I'm so glad it turned out to be. I really appreciate you sharing your experience with me! Yay!

g
 

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Discussion Starter · #5 ·
Starting around page 151 in the owner's manual it talks for several pages about the rear gate. To be honest it's somewhat lengthy, but there is a paragraph in that section that describes how to reinitialize the rear gate, which is a simple procedure and is one it sounds like you need to perform.
Thanks for your help! I did read that section and tried to reinitialize, but it turned out not being the solution. I had accidentally set the memory of the lift gate. Total user error. :)

g
 

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Hi! I might be able to help, I had a similar problem. For us, it turns out that at some point, while opening it from the button to the left of the steering wheel, I or my partner hit the tailgate memory button while it was opening, making it hold at halfway every time we wanted to open it afterwards. After a couple frustrating days, I realized what may have happened. I opened it all the way manually, held that button on the dash, and the problem was resolved! Hope this helps!
YES! Thank you! This was in fact the problem! Haha! I was really hoping and strongly suspected that it was some kind of user error, and I'm so glad it turned out to be. I really appreciate you sharing your experience with me! Yay!

g
You're super welcome! Glad I could help out.
 

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I have a Limited and I can't seem to open the lift gate any faster than the rate of its own power. The 2016 Forester (different actuator technology) can be lifted manually very fast.

Has anybody try to manually lift the gate and understand the issue I'm having?
 

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Reinitialize the Rear Gate

Starting around page 151 in the owner's manual it talks for several pages about the rear gate. To be honest it's somewhat lengthy, but there is a paragraph in that section that describes how to reinitialize the rear gate, which is a simple procedure and is one it sounds like you need to perform.
I have a 2020 Ascent Touring and I found the entry in the manual on page 153. Regardless, totally appreciate the responses on this thread. It saved me a trip to the dealership and that’s worth a beer (heck, it’s worth a six pack)! Virtual six packs of your favorites being sent your way! Thank you!
 
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