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Discussion Starter · #1 ·
Has anyone else had any issues with the rubber weather stripping between the windshield cowl cover (where the windshield wipers are) and the actual windshield? I started hearing a rattle which seemed like it was coming from the display on top of the dash when I was on the highway. Couldn't find anything inside the vehicle. When I arrived at my location, i noticed the the rubber seal had separated from the cowl cover. It seems like its getting caught by the wind and vibrating/hitting the windshield making the sound. I re-installed the seal where it goes and carried on. until it happened again. so it seems like there will be a dealer visit soon. Before then, just wanted to check in to see if this has been an issue for others.

Thanks guys/gals!
 
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Discussion Starter · #2 ·
Figure a picture would help...keep pushing it back in place but it keep getting pulled out on the highway.
5379
 

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That's not normal or common. It needs to be fixed. See your dealer service department.
 

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Discussion Starter · #4 ·
That's not normal or common. It needs to be fixed. See your dealer service department.
I hear you...but I'm so anti-dealer and having the knuckleheads that work there touch my car that I would almost rather order the part and change it myself. It'd take an hour at best rather than likely repeated visits as they figure out what it is, order the part and then have me come back to replace it. My local dealer sucks (25 minutes away), so i bought my car from a more reputable one 80 minutes away with a better service department. Just venting...i digress...lol.
 
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This is a warranty issue. Your choice, of course, but dealer service for warranty work is how I'd handle it. Based on my observation of some windshield replacements, taking care of the issue you show may every well involve dealing with the whole windshield and that's not DIY, especially with re-calibration required if it has to be pulled or replaced.
 

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Figure a picture would help...keep pushing it back in place but it keep getting pulled out on the highway.
Has anyone else had any issues with the rubber weather stripping between the windshield cowl cover (where the windshield wipers are) and the actual windshield? I started hearing a rattle which seemed like it was coming from the display on top of the dash when I was on the highway. Couldn't find anything inside the vehicle. When I arrived at my location, i noticed the the rubber seal had separated from the cowl cover. It seems like its getting caught by the wind and vibrating/hitting the windshield making the sound. I re-installed the seal where it goes and carried on. until it happened again. so it seems like there will be a dealer visit soon. Before then, just wanted to check in to see if this has been an issue for others.

Thanks guys/gals!
I've had a nearly identical problem on my 2019. It's a bit of a story: I noticed it too late after I bought it used from a Ford dealer (of all places) to have it addressed. I mentioned it to Subaru and they blamed it on shoddy work from an aftermarket windshield (put in by Ford presumably). They told me it was the cowl, they didn't have the part in so I ignored it for 6 months but it's a bad situation in winter (fills with ice and snow).
So I resolved to deal with it this summer on one of my many trips for a recall. I called them and mentioned it, they looked in their files and they said 'oh yeah the cowls, we'll order them" I thought nothing of it and let them proceed. And this time they made it sound like warranty.
Go to pick up the vehicle, look at it first, and problem remains. Turns out they had ordered the right and left cowls, which are small parts near the side. The tech had just blindly installed them even though there was nothing wrong with them. So now they were supposed to order the 'main' cowl, which is just the cowl, and they were supposed to call me back a month ago when it comes in....I guess I have to harass them...Good luck!
 

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Just looking at the pics, and at mine which isn't doing that, I'd guess that the rubber gasket was cut a little too long and installed with some longitudinal compression, which is making it bow up.
 

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Discussion Starter · #12 ·
i had mine replaced. It started flapping around again this weekend. Gonna have to go back.
 
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Just looking at the pics, and at mine which isn't doing that, I'd guess that the rubber gasket was cut a little too long and installed with some longitudinal compression, which is making it bow up.
It's not that it's long. 1 or 2 things weather "heat" is shrinking 1 or the 2 parts letting go, or someone replaced the windshield pulled that part off so they didn't have to take the cowl off. 🤷🏽‍♂️
 

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Glad I found this thread. The buzzing noise that sounded like it was coming from the center console was driving me crazy (2020 Ascent Premium). Sure enough, the rubber trim at the bottom was sticking out. Pushing the rubber trim back in makes it go away. Will ask the dealer to fix it at the next oil change.
 

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This is a warranty issue. Your choice, of course, but dealer service for warranty work is how I'd handle it. Based on my observation of some windshield replacements, taking care of the issue you show may every well involve dealing with the whole windshield and that's not DIY, especially with re-calibration required if it has to be pulled or replaced.
 

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Do you know what that piece in the front of the windshield is called & where on Subaru.com can I get that weather stripping?
I seriously doubt you can buy it that way. You may be able to get it from a dealer, but again, windshield stuff is not really a DIY situation, especially on vehicles with safety systems like Subarus have.
 

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Last Winter my wife had some ice stick to this seal, and when she pealed the ice back the seal separated. We had the car in for service for a minor issue at the Des Moines IA local dealer, and upon arriving discovered they were bought out by a large dealer corporation. I listened to several sales pitches for work that was not needed and had inflated prices. We asked for an estimate for this seal, and wiper replacements, which is a warranty item. The estimate? $822. They inflated the MSRP over 50% and said they had to replace the whole assembly. Then they billed us $180 for the wiper replacement. When I started to get upset when they said it was not under the warranty, and pulled it up on my phone they waved the charge. I came home and looked up the seal… something like $19 retail, and $13.22 my cost. Yesterday we called and got a price of $28+ for a valve cover seal for a 2015 Outback. Retail price? $18.50!!! Online price, $11.99. Before the buyout they were always a straight MSRP cost for parts resource. Obviously a profit center now for unwary consumers. Not good for Subaru either! They will soon get the reputation of being horribly expensive. If I were the OP, I would put a little clear or black silicone on the seal and call it a day. But they might have a better local dealer.
 
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