Hi everyone, I bought a 2019 Subaru Ascent Limited w/ 20k miles in December. Overall I like the vehicle except for one thing: the suspension feels super bouncy to me, especially in the body-roll direction when going over uneven bumps. It feels to me like the vehicle keeps oscillating for a couple of seconds every time I hit a bump, as if the suspension is mostly spring and un-dampened. It's hard to capture the experience while driving but here's a video of me pushing the car various ways and watching it bounce for a couple seconds:
I would expect the car to bounce back towards me once, then stop as the gas cylinders dampen the movement. The other three Ascents I've test-driven felt more stiff.
Would any of you mind giving your Ascents a push and seeing if they bounce this much? It would be a huge help.
In case it's related I've also noticed the suspension making a popping/knocking sound when making slow-speed turns that have been mentioned elsewhere in the forums.
I'm trying to get this figured out because the dealership sold me the vehicle with a 5yr Subaru Gold Plus plan, then a couple weeks ago asked me to request cancellation of the plan because they couldn't fulfill it (the car is outside of the 3yr original warranty and was never eligible). I'm trying to figure out what to do, but that's probably a separate post.
Edit: I should add it has 20" tires, and I've confirmed all the tires are at 33PSI.
@Robert.Mauro may be able to give more info on the warranty issue.
My take is they sold you a vehicle with a warranty and it seems like you are noticing an issue with the suspension. The shocks/struts may be worn and need replacement which is not unheard of with the ascent. If the warranty is no good and you are otherwise happy with the car, asking they cover the strut/shock replacement in lieu of the warranty may be a good move. It is really up to you where to take it, you may also want to give Subaru a call at 1800 Subaru3 to see what options are available for you.