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Discussion Starter · #1 ·
hey guys new here, but really hoping someone can shed some light on this issue im having. As of today the head unit will not illuminate (like at all) UNLESS headlights are set to OFF. if the car lights are set to auto or any other position the whole head unit screen is completely black. This just started happening today, although we have been noticing that sometimes while driving the head unit would selectively stop illuminating when it shouldn't. Could this possibly be some sort of a sensor issue?

the car hasn't had any software updates and only has 17k miles on it. thanks in advance for any help on this topic!
 

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2021 ascent
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27 Posts
also check the settings in the radio I know some radios have a setting for dimming automatically,I have a premium so I’ll take a look at see what settings are when I get a chance
 
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