My 2021 Ascent Limited is now having issues with the front USB ports. At times, both front USB ports cycle on/off ever few seconds. (We know this because our cellphones chime when plugged in.) This continues for several minutes. Then the ports remain on but Apple car Play does not work. At other times, the front top USB port goes dead and will not turn back on. Turning the car off does not fix the issue.
While the ports aren’t working, I have replaced both USB cables, and tried other cellphones but the condition persists. Resetting the radio head immediately fixes the issue (On/Tune/Eject held down for 30 seconds). I now have to do this at least once a week. Anyone else having this issue? Is there a software/firmware update to fix this?
Thank you
While the ports aren’t working, I have replaced both USB cables, and tried other cellphones but the condition persists. Resetting the radio head immediately fixes the issue (On/Tune/Eject held down for 30 seconds). I now have to do this at least once a week. Anyone else having this issue? Is there a software/firmware update to fix this?
Thank you