So I just had my ride and drive with about 6 regional sales trainers for the new 2019 Forester. I got the chance to pick their brains on the Ascent touch screen.
THERE IS AN UPDATE AVAILABLE FOR YOUR TOUCHSCREEN! Just contact your local service department (my service department didn't know anything about it) and confirm that they have the usb stick that contains the update. They can download it from Subaru. Its a simple reflash related to the TSB (technical service bulletin). The update is free. They didn't know the exact date the update was released but all Ascents manufactured after that date, again they didn't know the date, already have the latest updated model. Most of us on here with early models won't have the latest update.
If you can turn your Ascent's radio off by holding the button for 3 seconds and then turn the car off, get out, close the door, get back in the car, start the car, and the radio stays off, you have the latest update
This also should fix the satellite radio losing your presets
THERE IS AN UPDATE AVAILABLE FOR YOUR TOUCHSCREEN! Just contact your local service department (my service department didn't know anything about it) and confirm that they have the usb stick that contains the update. They can download it from Subaru. Its a simple reflash related to the TSB (technical service bulletin). The update is free. They didn't know the exact date the update was released but all Ascents manufactured after that date, again they didn't know the date, already have the latest updated model. Most of us on here with early models won't have the latest update.
If you can turn your Ascent's radio off by holding the button for 3 seconds and then turn the car off, get out, close the door, get back in the car, start the car, and the radio stays off, you have the latest update
This also should fix the satellite radio losing your presets