[zegilbert]

Hi All. Given this is a new model and there will undoubtedly be bugs to shake out, I am considering the extended warranty. Anyone have any rationale for or against? I only put on around 10K miles/yr but intend to keep the vehicle for at least 10 years. Thanks!

 

[Cannibal869]

From other posts here, it sounds like that’s the plan for a lot of us who have already put in pre orders. The most commonly used phrase is the gold level extended warranty, although to be honest, I’m not entirely familiar with the different available options. Perhaps one of the others (Carl? Robert?) can fill us in?

 

[zegilbert]

From other posts here, it sounds like that’s the plan for a lot of us who have already put in pre orders. The most commonly used phrase is the gold level extended warranty, although to be honest, I’m not entirely familiar with the different available options. Perhaps one of the others (Carl? Robert?) can fill us in?

Great, thanks. I poked around a bit on here before posting but didn't dig up the right threads, evidently.

 

[jacket4256]

I have had the Subaru gold warranty a few times actually, never used it either got rid of the car early or canceled it early. The BEST part about subarus warranty is that it is prorated and you get your money back. So if you are on the fence about getting it you can always just cancel it early and get some money back, also shop around you can get some good deals on the warranty at other dealers.

 

[Tony Bessel]

Are there first party extended warranties? I'm assuming the Subaru Gold mentioned above is?

 

[Carl Abrams]

Are there first party extended warranties? I'm assuming the Subaru Gold mentioned above is?

There will be a Subaru Added Security (SAS) Gold plan available. No, I don't know what it'll cost (or what it'll REALLY cost), I'm not in the business office.

There's also a Silver and other level plans available. One of the things with these is that there are just so many variables, including mileage, coverage, deductibles, and length of contract, that the cost really DOES vary a lot. Then you add in the actual third party stuff like Resistal or Wheel & Tire coverage, it can get confusing. I know no one likes to spend time in the business office, but go in there with an open mind about coverage. These are ALL Eyesight vehicles, and while I hope we don't have the windshield issue we had in the '15's, they're still expensive to replace correctly.

Before you jump on me about insurance stuff and windshields, keep in mind that what's good in your state may not be good around the whole country, because individual state insurance laws vary.

 

[jacket4256]

Carl, have you noticed any problems as of late with they eyesight at all ???


Just curious we had gen1 and now the new version worlds of difference but never had a inkling of a problem out of either.

 

[Carl Abrams]

Carl, have you noticed any problems as of late with they eyesight at all ???


Just curious we had gen1 and now the new version worlds of difference but never had a inkling of a problem out of either.

The only issues I've ever seen is the loose nut between the steering wheel and the seat.

:devil:

There's a reason why I spend time during my delivery explaining that this is a drivers assist system, NOT a drivers replacement system. And you still have to use common sense - if you can't see, then the cameras can't see. So don't try to run 1 bar between you and the car ahead of you while doing 70 mph down a highway that's being drenched by torrential rains. (There was basically a complaint about the system not working right under those conditions on the Outback forum.)

We dealer trade with the other local dealership. They're basically 20 miles from us, straight down the interstate that runs through the middle of OKC. They're doing MAJOR road work partway there, so restricted speed and lanes, along with an assortment of zigs and zags. I took a car down there the other day, brought a different one back. Hopped on the highway, turned adaptive cruise to 65 and lane keep on, and didn't have to touch the brake or gas until I got OFF the highway at their dealership. It tracked the lead cars right through the construction area at 20 mph. The only thing I had to do was toggle the following distance down slightly, from 4 bars to 3, in the construction zone, then toggle it back to 4 when the construction zone was done.

 

[R P]

In addition to the distance setting, there is also a setting of how aggressive you want the car to be with braking and accelerating. You can make it super smooth and better on fuel consumption or more aggressive, to be guaranteed that no one will cut into your lane. I have the new 2018 Crosstrek with the newest EyeSight and driver assist features, and have to say that it is one of the most useful features of the car. Makes it a joy to drive in stop and go freeway traffic. And not to mention all the safety aspects of it, to prevent collisions.

 

[Janner]

Interesting. I do a lot of highway driving at 80mph (out west that's the speed limit) and the one thing I'm not willing to compromise on anymore is adaptive cruise. I know other cars are now getting it, but it works well in my '15 Outback. Glad to hear it's even better now. The only real issue I have run into is using it in town on roads with long enough stretches to turn it on. If you come up to a car at a red light, I can never wait for the cruise to brake - it's too last minute and abrupt. I'll be interested to see how the newer version compares.

 

[R P]

Interesting. I do a lot of highway driving at 80mph (out west that's the speed limit) and the one thing I'm not willing to compromise on anymore is adaptive cruise. I know other cars are now getting it, but it works well in my '15 Outback. Glad to hear it's even better now. The only real issue I have run into is using it in town on roads with long enough stretches to turn it on. If you come up to a car at a red light, I can never wait for the cruise to brake - it's too last minute and abrupt. I'll be interested to see how the newer version compares.

That's where the settings come in, you can have it brake gently from a distance, or aggressively at the last minute. However, the default setting is not bad, and that is what I use. And the distance setting (on the steering wheel) also is good for that. Works very well, and I make good use of the ACC wherever I drive.

 

[Unclesalty]

Just a note. I had the subaru gold warranty on my 2017 subaru. It had 11000 miles on it when it was totaled. My warranty was 2100 at signing, I received a refund of 850 dollars! Not much of a prorate especially as the car was still under full factory warranty.

 

[Rgashton]

Just a note. I had the subaru gold warranty on my 2017 subaru. It had 11000 miles on it when it was totaled. My warranty was 2100 at signing, I received a refund of 850 dollars! Not much of a prorate especially as the car was still under full factory warranty.

Hmm, I guess we shouldn't buy the SAS plan right at the get go? Carl, what's the cut off or time limit we have to purchase the SAS plan by? Is there any benefit to getting it at mile 0 vs later down the road?

 

[Gueromeister]

Warranty

I read someplace that if you live in California & buy a Subaru that you have to buy your extended warranty from a Subaru Dealer in California.....That seems like it could not be correct.....I read about people shopping for a Subaru warranty from dealers in many different states...Why would we be different? .Could someone confirm that we in California must buy from a California Subaru Dealer....IF it is true can someone recommend a low cost seller(dealer) of the Subaru Gold warranty in California?
Thanks,

 

[Subiesailor]

I read someplace that if you live in California & buy a Subaru that you have to buy your extended warranty from a Subaru Dealer in California.....That seems like it could not be correct.....I read about people shopping for a Subaru warranty from dealers in many different states...Why would we be different? .Could someone confirm that we in California must buy from a California Subaru Dealer....IF it is true can someone recommend a low cost seller(dealer) of the Subaru Gold warranty in California?
Thanks,

There have been comments about that but its not Auto maker level. It was confusion around Dealer Lobby BS in CA state rules. I bought a Ford warranty in 2016 from a East Coast Dealer from my home office in CA 3days after the vehicle purchase. Its a Ford Factory warranty good anywhere in the US. I can’t find a single legal claim that would suggest you must only purchase a warranty within the State.

I can however see dealers perpetuating this rumor as another tool in the tool box found under the Finance Managers Desk.

 

[Atype]

Just a note. I had the subaru gold warranty on my 2017 subaru. It had 11000 miles on it when it was totaled. My warranty was 2100 at signing, I received a refund of 850 dollars! Not much of a prorate especially as the car was still under full factory warranty.

Ya same thing happened to me when I got rid of my crosstrek at 21k miles and bought a 60k miles warranty. Subaru and the dealer pointed fingers at each other on who owed me the refund. Finally got it back after almost 3 months. This time i'll wait.

 

[jacket4256]

Just a note. I had the subaru gold warranty on my 2017 subaru. It had 11000 miles on it when it was totaled. My warranty was 2100 at signing, I received a refund of 850 dollars! Not much of a prorate especially as the car was still under full factory warranty.

Money seems a little low we got about the same or more when we canceled our outback warranty when we order the ascent, and the outback had like 25k on it, and a little over a year old.


I am with others on this not sure I am going to get the warranty this time, I will get the service warranty again though.

 

[Subiesailor]

When you buy extended warranty from a dealer. The dealer buys you a warranty probably around $890-$900 and then pockets the rest of your money. When you cancel the policy the dealers most likely only return your Subaru money not the over pay they pocketed.

 

[Carl Abrams]

When you buy extended warranty from a dealer. The dealer buys you a warranty probably around $890-$900 and then pockets the rest of your money. When you cancel the policy the dealers most likely only return your Subaru money not the over pay they pocketed.

It's a little more expensive than that for SAS Gold.

I've seen our guys sell warranties and other stuff at $1 over cost simply to maintain penetration percentages.

And by the way, selling something for more than it costs is called 'profit' and is NOT a bad thing.

 

[Gueromeister]

Extended warranty in Calif.....

There have been comments about that but its not Auto maker level. It was confusion around Dealer Lobby BS in CA state rules. I bought a Ford warranty in 2016 from a East Coast Dealer from my home office in CA 3days after the vehicle purchase. Its a Ford Factory warranty good anywhere in the US. I can’t find a single legal claim that would suggest you must only purchase a warranty within the State.

I can however see dealers perpetuating this rumor as another tool in the tool box found under the Finance Managers Desk.

I sent Subaru of America a email about this....They said If I buy a Subaru in California I can only purchase a Subaru Gold etc., warranty from a California dealer.They said Arizona is the same way.....I have lived in CA my whole life so I know legislators can be a little flaky......But Arizona too?
Can anyone recommend a Subaru Dealer in Calif. that sells the warranty at a low cost? May or may not buy the warranty ,just doing some research now in case I do decide to do that...