BTW, I am also confused by how the rear gate reset is supposed to work. When I cannot open the rear gate from the outside, I would hold that button for 10 sec but all it would do is to chirp 3x, but it wouldn't open, as described in the owner manual. It could be opened by the key fob, however. Then I often not sure what to do next. Sometimes I would use the button on the far left side of the gate to close it, and immediately after this, I usually have no problem re-opening it again using the external button next to the camera. I am now not sure about this, because the owner manual seems to suggest that the gate to be closed manually to allow the re-initiation cycle to complete?
I think the inconsistency in the operation* plus the possibility of getting the system to cancel or stuck is making the simple task of opening and closing a gate complicated. I sent all of these complaints to SOA to see if they can streamline these in a future software update.
*A long press using the button on the dash and key fob is needed to open and close the rear gate, but only a quick press is enough using using the buttons on the rear gate itself . Why all of this complexity? On the key fob itself, a quick press can open and lock the doors so why opening and closing the gate have to be different? To top it off is to cancel a button by long pressing on the wrong button as I described above.
*The second confusion is how to open the rear gate in situations when you do not want/need to open all the doors — e.g., loading grocery, cargos, ... etc. This should be allowed at all times by using the key fob or the button on the outside of the gate (w the key fob on us). So why sometimes the doors must be unlocked first to permit this is confusing.
I just realized that if the driver is in the car, there seems to be different requirements to open or close the gate using the button on the dash. I believe the car must be in P, which is logical. However can I open the rear gate when all the rest of the doors are still locked? One would imagine the answer should be Yes, as in situations when I pull up to pick up my wife from a grocery store or from the airport (when I am too lazy to come out to help)... More, does pressing the unlock button on the driver door unlock just the driver door or all the doors? ... Oh gee, I can't remember ...