There have been several reports here, including my own of unintended rear hatch opening caused by the key FOB hatch button being pressed when carried in a pocket with other items. This is probably more likely to happen with men.
The hatch button on the lower left of the dash isn't as likely to get hit because it requires a long press, but it could happen.
Maybe she could wedge a piece of foam between the hatch and the bike that would reverse the hatch and protect the paint in case this happened.
It took me 3 attempts to fix this accidental opening, the 3rd fix has worked for over a year. At first I bought a latex fob cover/sleeve that covered the rear gate button. When I found the gate open again, I cut the latex out over the rear gate button so that it was recessed a little. The next time, the gate was open over night and the battery was nearly dead so I added a zip tie around the fob cover that acts as a guard over the button and that has worked. The zip tie grips the latex tightly and hasn't budged. You really have to press that sucker hard to get to the gate button now,I have the same problem with the fob in my pocket; the rear gate button gets pressed unintentionally. Does anyone have other ideas besides the above items 1 & 2 or carrying a pocketbook?
Pool noodle is a couple of bucks.I resolved this issue simply by ensuring that if the rear gate opened with the bike rack on, it would only contact something soft. This only required attaching a few strategically placed pieces of foam on the rack and bike. Simple and effective. On my rack, it would hit the bike pedal. I made an easily removable piece of foam to cover the pedal while the bike was mounted to the rack.
Now if the gate opens, it will only contact the soft foam and then automatically retract. No damage done. Problem solved.
Try the foam, it works and it'll never happen again.Got my first "ding" due to accidental opening two weeks ago (owned less than a month). Raised the bike tray to the vertical position (so it wouldn't be sticking out in the parking lot), put my helmet on to ride ... and then reached over to click the LOCK button on the liftgate, but didn't pay enough attention and tapped the open button. I watched it happen IN. SLOW. MOTION ... BAM!
But, I have a little experience in Paintless Dent Repair (PDR) and ordered a PDR kit with glue tabs and a mini-puller. I haven't finished the job, but it's barely noticeable now. Ugh