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Discussion Starter · #1 ·
Automotive tire Motor vehicle Hood Automotive design Vehicle


So, got my vehicle back from the dealership for some repair work and saw this bolt basically hanging out from this bracket. The bolt was almost off - I've since tightened it but I was wondering what this is so I can determine if this particular bolt needs to be torqued to a specific amount? I'll probably share this picture with the dealership service department If it's something that I can't just simply tighten myself. Hopefully there is enough context in the image to help identify this bracket.
 

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2022 Ascent Premium 7 Passenger / Previous car: Outback 2013 2.5l Manual transmission 170K
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2020 Ascent Touring
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View attachment 16560

So, got my vehicle back from the dealership for some repair work and saw this bolt basically hanging out from this bracket. The bolt was almost off - I've since tightened it but I was wondering what this is so I can determine if this particular bolt needs to be torqued to a specific amount? I'll probably share this picture with the dealership service department If it's something that I can't just simply tighten myself. Hopefully there is enough context in the image to help identify this bracket.
Can you take a wider shot? Trying to figure out the geography.
 

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Discussion Starter · #6 · (Edited)
Oddly enough, from what I've gathered after finding the right images via a Google search inspired by your image above, the bracket appears just above the turbo. Since the dealership worked on the turbo, looks like they forgot the tighten the bolt? Anyhow, I'm still guessing. I'm still not 100% sure so I do appreciate your help @Titanrx8
 

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@Lacrepe37 posted the diagram. Credit where credit due.

Even if it's only a support bracket, pretty weak quality control at that dealer and I hope that you've spoken with the service manager. If the car's owner spotted this bolt extended an inch from its properly seated location, a trained tech certainly should have.
 

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Discussion Starter · #9 ·
@Lacrepe37 posted the diagram. Credit where credit due.

Even if it's only a support bracket, pretty weak quality control at that dealer and I hope that you've spoken with the service manager. If the car's owner spotted this bolt extended an inch from its properly seated location, a trained tech certainly should have.
First thing Monday morning.... I like the people there but, as you said, this should have not passed QC of a trained technician - I mean, it's something very conspicuous.

Thanks for all of the help and advise. It is much appreciated.
 

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I learn something new every day on this forum. :)

Definitely curious as to how the dealership responds to the call tomorrow.

Last year we had our chrysler minivan returned to us after a transmission replacement and the techs forgot to tighten the control arm bolts for both the front and left control arms. The bolts for the right-front control arm literally fell off the car while we were driving and the van tried to steer us into oncoming traffic (since the steering wheel was basically no longer controlling the direction of the actual wheels). Not a fun experience.

Anyway, I'm really glad you spotted the problem and I've learned to never trust dealerships...or at the very least, will do a spot check myself when getting a vehicle back from service.
 

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Last year we had our chrysler minivan returned to us after a transmission replacement and the techs forgot to tighten the control arm bolts for both the front and left control arms. The bolts for the right-front control arm literally fell off the car while we were driving and the van tried to steer us into oncoming traffic (since the steering wheel was basically no longer controlling the direction of the actual wheels). Not a fun experience.
wow. I'm assuming everyone was ok after that? thanks for sharing considering my cvt is getting replaced next week...

Reminds me of the time my wife bought new tires from Walmart. I checked her lugnuts when she brought it home. About half of them were finger tight, the other half I was never able to remove!

Humans make errors. Some of these errors are rather simple and NEVER should be made.
 
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