Subaru Ascent Forum banner
1 - 19 of 19 Posts

·
Registered
Joined
·
334 Posts
Discussion Starter · #1 ·
Anyone have to replace a windshield yet? Do you think anyone even has one in stock? It's already run about 20" so filling it is not an option. Some jerk just had to speed by me on a two lane highway and left me with this.
 

Attachments

·
Registered
Joined
·
10 Posts
Have you had any luck yet? We are in the same position. My husband is going in to the dealer's to try to make them find someone somewhere (we are in central NJ) with a windshield. We will NEVER again buy a new model.

(Does this happen when they change an existing model too?)
 

·
Registered
Joined
·
10 Posts
So Safelite, in cancelling our appointment to replace the windshield, said all windshields come from Subaru and our dealer said they are back-ordered until at least Dec 15 if not longer.

Safelite also claims the cracked windshield will not implode and is not a danger.

I emailed a complaint to Subaru.com's customer support online about their not providing enough windshields for repairs. It probably won't get any further than that but they should hear and better provide for our needs.

Thanks for letting me vent :)
 

·
Registered
Joined
·
3 Posts
I haven't had to deal with it on the Ascent yet but based on my experience replacing the windshield in my 2015 outback three times now make sure that they use an OEM Subaru windshield. The first time they put in a generic and the Eyesight wouldn't calibrate.
 

·
Registered
Joined
·
334 Posts
Discussion Starter · #8 ·
I haven't had to deal with it on the Ascent yet but based on my experience replacing the windshield in my 2015 outback three times now make sure that they use an OEM Subaru windshield. The first time they put in a generic and the Eyesight wouldn't calibrate.

There are no 3rd party windshields at this point. Even though Safelite installed mine (yesterday), they had to order from Subaru. The Touring trim also has a different windshield with the rain sensing feature integrated into the windshield. I expect it will always be OEM.
 

·
Registered
Joined
·
155 Posts
We are having issues with our windshield in our ascent touring chipping from the smallest pebble. Has anyone else experienced this? Subaru said that chips happen.
Are there oblivious ? I had one very small chip in front of my head position after 5500 miles trip.
 

·
Registered
Joined
·
223 Posts
Just curious if insuance covers this in most cases if you have full coverage? I picked up my ascent today and the dealer tried to sell me a $700 windshield protection package which seemed kind of crazy. Our insurance has always covered the filling of chips, but Ill have to ask about replacement.
 

·
Registered
Joined
·
48 Posts
We are having issues with our windshield in our ascent touring chipping from the smallest pebble. Has anyone else experienced this? Subaru said that chips happen.
Are there oblivious ? I had one very small chip in front of my head position after 5500 miles trip.
Just posted elsewhere on the forum that I got a small scuff on my windshield within the first 50 miles of driving from a pebble that I neither saw nor heard. Didn’t have a single mark in 10 years driving my Ford Edge with a similarly pitched windshield. I was chalking it up to bad luck, but maybe there is something to this.
 

·
Registered
Joined
·
1,407 Posts
For the early adopters, we gonna suffer a bit, some more than others, but aftermarket support will come. The eyesight technology have been on the market enough for glass companies like PPG, AGC, Carlex, Pilkington, and even FUYAO to make them compatible and competitive.

I got a quote for a 2016 Forester w/ eyesight for under $500 installed for Pilkington; $700 installed for PPG. Conventional windshield are about $400 installed for AGC or Pilkington from past experience.
 

·
Registered
Joined
·
4 Posts
I took a 3000 mile road trip in late July after having just purchased my Ascent. In two separate incidents I managed to get two rock chips on this trip. I had them both repaired immediately (covered by insurance 100%), but in order to ship my car to Germany I ended up having to replace it anyways. I paid my glass deductible of $100 to Safelite, then had to go to the dealership to re-calibrate eyesight as Safelite didn't have the software for it yet. Normally this would have been covered under my deductible but since I had repairs done at two separate vendors I had to pay the $260 or so for the re-calibration and file for that amount to be refunded. It took Safelite about 2 months to get my windshield which came in around mid November.
 

·
Registered
Joined
·
1,407 Posts
The quotes were from Apple Glass and they do not offer recalibration. I also called Safelite and their price was $629.99 w/ calibration, but they couldn't say what brand they use, or say it's "premium" glass or not.
 
1 - 19 of 19 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top