3-30-21...We have a 2019 Ascent and for the most part like it....until. Six days ago my wife was driving in stop and go traffic and all of the sudden the cat shuddered and died and smoke filled the cab of the car. She was driving with the windows down due to the great weather. She jumped out thinking the car was on fire but saw that huge volumes of smoke was pouring out of the tailpipes and was blowing into her car. She called me and I said stay out of the car and I am on the way. Called SOA and they had it towed to the dealer.
That was six days ago still do not have the car back. Turns out the PCV valve broke and some of it went into the engine. I am very concerned that there was some long term damage to the internals and catalytic converter plus who knows what else.
Turns out there was a recall on this, but the dealer never took care of it when they had it for many oil changes and service repairs. I was basically told "NMP" by the service writer. I see that there is an ongoing problem with this PCV issue. I hope SOA does the right thing and replaces the short block, catalytic converter and any other parts that could be affected. The car is my wife's daily driver but she now has no faith in the reliability of the car.
Let's see how this dilemma shakes out.....
That was six days ago still do not have the car back. Turns out the PCV valve broke and some of it went into the engine. I am very concerned that there was some long term damage to the internals and catalytic converter plus who knows what else.
Turns out there was a recall on this, but the dealer never took care of it when they had it for many oil changes and service repairs. I was basically told "NMP" by the service writer. I see that there is an ongoing problem with this PCV issue. I hope SOA does the right thing and replaces the short block, catalytic converter and any other parts that could be affected. The car is my wife's daily driver but she now has no faith in the reliability of the car.
Let's see how this dilemma shakes out.....