First visit to dealer for '20 Touring. They insisted I bring it in for oil change. It's 7 months old but less than 800 miles because of lock down.
As long as I'm here, I brought up the low-speed shudder/bog/gear-hunting we experience on local streets with 20-25mph speed limits and the engine passes through the 1300-1800rpm range. The service manager/head mechanic was familiar with the complaint and said they've only had a few owners having the issue. He said that SOA advised them that they need to find and match 4 spark plugs with 4.8-5.1 ohm resistance and install them. The contention is that there's a random mis-fire not getting recorded by the pcm. He said that the plug replacement didn't address the issue and tossed it back to SOA who said that Japan was working on a fix.
The mechanic said that he's tried replacing the EGR which seemed to alleviate the shudder but not under all conditions. He said he put one of the offending EGRs into another car and then that one experienced the shudder too.
It was this mechanic's belief that Subaru will be issuing a major re-flash in '21. He's also certain that Subaru will not remove the fake shifts or add a menu option. As far as this visit, he's not going to do anything other than record the complaint since he has no fix.
As long as I'm here, I brought up the low-speed shudder/bog/gear-hunting we experience on local streets with 20-25mph speed limits and the engine passes through the 1300-1800rpm range. The service manager/head mechanic was familiar with the complaint and said they've only had a few owners having the issue. He said that SOA advised them that they need to find and match 4 spark plugs with 4.8-5.1 ohm resistance and install them. The contention is that there's a random mis-fire not getting recorded by the pcm. He said that the plug replacement didn't address the issue and tossed it back to SOA who said that Japan was working on a fix.
The mechanic said that he's tried replacing the EGR which seemed to alleviate the shudder but not under all conditions. He said he put one of the offending EGRs into another car and then that one experienced the shudder too.
It was this mechanic's belief that Subaru will be issuing a major re-flash in '21. He's also certain that Subaru will not remove the fake shifts or add a menu option. As far as this visit, he's not going to do anything other than record the complaint since he has no fix.