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Discussion Starter · #1 ·
Well after some stressful times back and forth with the dealer...I ended up getting my Ascent.

Basically, I was originally told they'd hold it for me as long as I needed to sell/trade in my current vehicle. Then the Ascent came earlier than they anticipated and they wanted me to pick it up within a few days or it would be released for someone else to buy.

Needless to say I was pissed...

They ended up coming up on trade-in value and I decided to just go with it. I could have sold my truck for higher with private sale, but I didn't want to go through all of that. I also didn't want to have to go through re-ordering and waiting and waiting.

In the end, it's exactly what I wanted and the dealer was much nicer when I was there.

Drove the 100+ miles home and it was just so....smooth. Such a difference from my truck. It really is amazing. The cabin is quiet. The stock tires are a little loud, but not that bad at all especially with music going.

The only cons I've really noticed now that I've spent more time with the Ascent are:
  • Lower ride height I miss being up tall and kind of feel small next to Highlanders and Explorers which is odd to me since I don't remember noticing that when I test drove previously (it's also odd because the Ascent is taller than both)
  • The infotainment when the car is shut off sounds like there's a fan or something still on. If i put my ear by it I can hear it. Not sure what it is. Kind of like a hiss? But I feel like if I had to sleep in the Ascent it might be an issue.
  • Infotainment disabled scrolling while driving is annoying especially if you have a large playlist and need to get to the bottom
  • Infotainment seems laggy/delayed/requires multiple presses

I've included a picture of the infotainment's version # I tried checking for updates, but there didn't seem to be any available. Really hoping for a firmware to fix some of the issues.
 

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I would be a bit concerned with the lack of ability to scroll music while driving...especially if I have a passenger! Am I to understand that you are stuck with your music and just advance or go back?
 

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The hiss sound you might be hearing is what I call "hearing electricity" - my wife thinks I'm nuts, but it's the same sound like a TV that is turned on, but muted. I can hear the "power" going through it.

I believe the Infotainment stays on until you open the door like in the newer Outbacks, right? Perhaps the infotainment is still powered on but in whatever mode you're in. I'd suggest trying to turn the volume to 0 or turning it off (press button) and see if that does anything.

As for the ride height, I'm curious if it's the way the seats manuever, such as being lower in your seat than what you'd previously done. I will also say an Outback passed me today on the road and I did a double-take because I thought it might be my first Ascent in the Wild sighting - because I must've had some type of optical illusion, and I swear their Outback was taller than mine. I also ride as low as I can.
 

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Discussion Starter · #5 ·
congrats! Huh...some of those issues are kinda weird. Hopefully they can address with a firmware update?
Thank you! I think they definitely can fix the lagginess / oddities with the firmware update.

I would be a bit concerned with the lack of ability to scroll music while driving...especially if I have a passenger! Am I to understand that you are stuck with your music and just advance or go back?
Yeah, my girlfriend was noticing it because I was asking her to change the song on Spotify via Android Auto. It's similar to the CX-5 how it doesn't let you do much if you are moving. Basically we could scroll some of the list and then the message would pop up and not let us.

The hiss sound you might be hearing is what I call "hearing electricity" - my wife thinks I'm nuts, but it's the same sound like a TV that is turned on, but muted. I can hear the "power" going through it.

I believe the Infotainment stays on until you open the door like in the newer Outbacks, right? Perhaps the infotainment is still powered on but in whatever mode you're in. I'd suggest trying to turn the volume to 0 or turning it off (press button) and see if that does anything.

As for the ride height, I'm curious if it's the way the seats manuever, such as being lower in your seat than what you'd previously done. I will also say an Outback passed me today on the road and I did a double-take because I thought it might be my first Ascent in the Wild sighting - because I must've had some type of optical illusion, and I swear their Outback was taller than mine. I also ride as low as I can.
Yeah, I definitely have sensitive hearing, but I feel like this is different.

Even if the car is off or if the infotainment is manually powered off, I can hear it. The only time I don't is when the car has been off a bit. That's what makes me think its like a cooling fan or something on the back of it. Not sure

Yeah, maybe it's partly due to being low riding due to being tall. I still feel like the ride height might be identical to the outback. Especially looking at this image: https://www.subaru.com/guides/ascent/my19/images/versatility/versatility_19_00.jpg?t=1530900276122
 

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Well after some stressful times back and forth with the dealer...I ended up getting my Ascent.

Basically, I was originally told they'd hold it for me as long as I needed to sell/trade in my current vehicle. Then the Ascent came earlier than they anticipated and they wanted me to pick it up within a few days or it would be released for someone else to buy.

Needless to say I was pissed...

They ended up coming up on trade-in value and I decided to just go with it. I could have sold my truck for higher with private sale, but I didn't want to go through all of that. I also didn't want to have to go through re-ordering and waiting and waiting.

In the end, it's exactly what I wanted and the dealer was much nicer when I was there.

Drove the 100+ miles home and it was just so....smooth. Such a difference from my truck. It really is amazing. The cabin is quiet. The stock tires are a little loud, but not that bad at all especially with music going.

The only cons I've really noticed now that I've spent more time with the Ascent are:
  • Lower ride height I miss being up tall and kind of feel small next to Highlanders and Explorers which is odd to me since I don't remember noticing that when I test drove previously (it's also odd because the Ascent is taller than both)
  • The infotainment when the car is shut off sounds like there's a fan or something still on. If i put my ear by it I can hear it. Not sure what it is. Kind of like a hiss? But I feel like if I had to sleep in the Ascent it might be an issue.
  • Infotainment disabled scrolling while driving is annoying especially if you have a large playlist and need to get to the bottom
  • Infotainment seems laggy/delayed/requires multiple presses

I've included a picture of the infotainment's version # I tried checking for updates, but there didn't seem to be any available. Really hoping for a firmware to fix some of the issues.
The Ascent is bigger than the Explorer or Highlander so you have had one of those jacked up'd rigs!
 

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You know, with the honda pilot you can access the system and turn off those kinds of safeguards (along with a lot of other items). I wonder if you can do that with this vehicle? Its so new no one has probably gotten into the root system yet.
 

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  • Infotainment seems laggy/delayed/requires multiple presses

I've included a picture of the infotainment's version # I tried checking for updates, but there didn't seem to be any available. Really hoping for a firmware to fix some of the issues.
Congrats!!!

That's the latest version (for now) of the firmware. Go in and do the following:
  • Ensure your Starlink registration is complete (the dealers should have done that) by checking under Subscriptions on the MySubaru site.
  • Enable the wifi features and connect the car to your home wifi.
  • Go into the Nav Maps settings and pick your map area(s) and let it download everything you selected.

Mine no longer lags - whether it was because it was trying to stream nav/location data while I was driving until I finally let it finish downloading, or was for a different reason and it was purely coincidental, I am no longer experiencing any lags with the built in systems and Nav, or with Android Auto.

Even if the car is off or if the infotainment is manually powered off, I can hear it. The only time I don't is when the car has been off a bit.
There's no manual turn-off, even though the button is labeled as such. It mutes the radio and turns off the screen and "sleeps" some functions, but the radio is definitely not off. Odd, huh?

That's what makes me think its like a cooling fan or something on the back of it. Not sure
From my experience, the fan(s) (not sure how many) will stay on even if the radio is "fake off" or "really off" (as off as it ever gets) if it's still hot.
 

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There's no manual turn-off, even though the button is labeled as such. It mutes the radio and turns off the screen and "sleeps" some functions, but the radio is definitely not off. Odd, huh?



From my experience, the fan(s) (not sure how many) will stay on even if the radio is "fake off" or "really off" (as off as it ever gets) if it's still hot.
Right, I was thinking that maybe if he opens the car door it turns it off completely? The radio stays on after you turn off the car until you open the door, right?
 

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Right, I was thinking that maybe if he opens the car door it turns it off completely? The radio stays on after you turn off the car until you open the door, right?
I don't know. So, certain things seem to stay on, like wifi, for a little bit, and I think I can still see it on my network, but that could simply be because my router hasn't dropped the lease yet.

And, when I turn it back on, it acts like it had checked for updates before it was shut down, so, perhaps if it's checking for updates or installing one (one day), it stays on longer?

Heck, I'm still waiting for someone to rip apart their dash and let me know if side view camera ports are on the head unit or upper display. :tango_face_wink:
 

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Discussion Starter · #12 ·
The Ascent is bigger than the Explorer or Highlander so you have had one of those jacked up'd rigs!
It's taller. The explorer is wider. It's bigger than the highlander, but the highlander definitely sits up higher in terms of ride height.

Congrats !!! but where are the pictures !!!!
enjoy
Thanks! It just looks like a regular ole' Magnetite Gray Metallic. I'll post some pictures once I made some...changes :)

You know, with the honda pilot you can access the system and turn off those kinds of safeguards (along with a lot of other items). I wonder if you can do that with this vehicle? Its so new no one has probably gotten into the root system yet.
Yeah, I also need to test if using the tuning knob allows you to continue scrolling through those long playlists

Congrats!!!

That's the latest version (for now) of the firmware. Go in and do the following:
  • Ensure your Starlink registration is complete (the dealers should have done that) by checking under Subscriptions on the MySubaru site.
  • Enable the wifi features and connect the car to your home wifi.
  • Go into the Nav Maps settings and pick your map area(s) and let it download everything you selected.

Mine no longer lags - whether it was because it was trying to stream nav/location data while I was driving until I finally let it finish downloading, or was for a different reason and it was purely coincidental, I am no longer experiencing any lags with the built in systems and Nav, or with Android Auto.
There's no manual turn-off, even though the button is labeled as such. It mutes the radio and turns off the screen and "sleeps" some functions, but the radio is definitely not off. Odd, huh?

From my experience, the fan(s) (not sure how many) will stay on even if the radio is "fake off" or "really off" (as off as it ever gets) if it's still hot.
Thanks! I'll double check the Starlink. It's only 4 months free right?
I don't have navigation though... will it still let me download map areas?

Yeah, I tried the 10 second sleep.

My guess is that it's a fan keeping the heatsinks cooled. I was curious if anyone else could hear the same noise though :)

Have you noticed the ride height thing?

Right, I was thinking that maybe if he opens the car door it turns it off completely? The radio stays on after you turn off the car until you open the door, right?
Yeah, you have to open the door for it to shutoff. But even after that I could still hear the noise. As mentioned above, I'm pretty sure it's some sort of cooling fan.
 
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