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While waiting on some diagnostics for my limited, a beautiful black Ascent rolls into service. Apparently the owner is frustrated she can not get the rear hatch to open with the remote or with the internal control. Three minutes later it is determined to be an errant pencil that had rolled under the lip of the hatch. She was pleased it was that simple and no cost.
 

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If that service dept can find and fix every problem in the same time frame i'll be there in a heartbeat (if I have anything come up that needs service, that is!)
 
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