Internet forums are always heavy on complaints compared to praises...folks with the latter are out driving and enjoying. It's the same in every other vehicle forum, too. Early issues have been or are being addressed.I am on the fence as I see lots of problems addressed here
We have almost 19k on ours, and we are family of six. We have not had a single issue with ours either. We love the space, and it handles ice and snow wonderfully. We are way up in the northwest corner of North Dakota and this past week it has been in the -20s without the wind-chill. Always starts right up. We love it.We purchased our 2020 Ascent Touring in August of ‘19 as well. We have nearly 13k in it and she’s amazing! We had our first significant snowfall this weekend and my husband was super impressed with the Ascent! We have had ZERO issues and the only thing that was ‘different’ or took some getting use to was the CVT. I’ve driven GM/Ford vehicles for the last 25 years and it took a good month or so to get the hang of it truthfully. We are a family of 5, kids are 12, 11 and 8. I am throughly impressed with the gas mileage and the only negative is the cup holders. We purchased some aftermarket cup holder thing that does the trick.
Since this is my daily driver but also our family vehicle, I did an enormous about of research and the Ascent fit the bill.