[packout]

Subaru finally finished their report. It was actually holding the vehicle up from getting parts for repair. They never said anything so we had to call. All they can give to us is a simple cover letter stating the findings of the official report. We asked to get a copy of the official report and read out and the Subaru rep said we would need to retain a lawyer for that.

Depending on your state laws, I suggest you explore capturing diminished value.

 

[Born before the internet]

Also, the part describing the intention/purpose of airbags are to protect internal organs from rapid changes in velocity, not necessarily superficial injuries.

Head injuries are not superficial.

 

[Born before the internet]

I was wondering if any of you with more knowledge about these scans had any input. The one code that stood out to me was B1650 Occupant Classification System Malfunction. Much appreciated. Edit: Sorry for the duplicate photos.

 

[lesanek]

So Just a quick update on this situation. Subaru had the vehicle held up at the body shop because they wouldn't release any parts until they did an investigation. We just got notified from the bodyshop that they released the first round of parts so that they can actually take the vehicle apart to see the damage that is underneath the "hood". As of now, the estimate is just shy of 10K before they even get started. We don't know if there was any frame damage yet. The traffic light camera, we were told by police, doesn't record, it's only monitored. So there is no video of the accident. The police report came in and stated that the pickup truck pulling a landscaping trailer that struck our Ascent was going approx 50mph. Our collision rep from insurance said he has never seen a vehicle held up for parts like this and for a car company to take so long to get a report done and that they didn't share this report with insurance at all. Insurance did tell us we will get a parts list and the error codes that went off from the independent analyzer from the bodyshop.

Since we didn't hear back from Subaru about our case or why it was being held up or that their report was finished, and after emailing our case rep from Subaru for a week now we called in and had to talk to someone completely different. He told us the results of their findings and that they could mail us a letter stating those findings. We asked for a copy of the report from them and he said that could be obtained by "retaining a lawyer". He also told us that this type of accident, according to the report, "no abnormalities in the airbag system" and that "the vehicle was impacted in such a way that the airbags were not likely to deploy". We asked if any of the airbag sensors were triggered and he could not tell us that. He was basically telling us to Lawyer up if we wanted to know anything from the report other than the cover letter they are going to send.
We are shocked and disappointed. I hope nobody else goes through this or has a false sense of security. Im so glad our kids were not in the vehicle. View attachment 13402 View attachment 13403

IMG_20201010_071443.jpg

• lesanek
• Oct 31, 2020
• 1

white color is obviously invisible .....LOL!

had it totaled and also A.B. not deployed .

 

[Born before the internet]

IMG_20201010_071443.jpg

• lesanek
• Oct 31, 2020
• 1

white color is obviously invisible .....LOL!

had it totaled and also A.B. not deployed .

Wow!! Why the heck did the side curtain airbags not get deployed?

 

[lesanek]

Wow!! Why the heck did the side curtain airbags not get deployed?

The hit was right on the front driver side wheel . If it was on driver door it will deploy. IMO.